- The total price of the product(s), including all taxes, is displayed before the order is confirmed.
- Payment shall be made using the payment methods available on the website.
- The product(s) will be delivered to the address provided by the Buyer.
- Delivery time may vary depending on location but will comply with legal limits.
- Shipping costs, if applicable, are indicated during the checkout process.
- The Buyer has the right to withdraw from the contract within 14 days without stating any reason.
- The withdrawal period starts from the date the product is delivered.
- To exercise this right, the Buyer must notify the Seller in writing.
- The product must be returned unused, undamaged, and in its original packaging.
- Products customized according to the Buyer’s specifications
- Products that cannot be returned due to hygiene reasons once opened
- Products that have been used, damaged, or altered after delivery
- The Buyer must return the product within 14 days after notifying the Seller.
- The refund will be processed within 14 days after the returned product is received and approved.
- Refunds will be made using the same payment method used for the purchase.
- The Buyer agrees to provide accurate and complete information during the order process.
- The Buyer is responsible for checking the product upon delivery and reporting any issues immediately.
- The Seller is responsible for delivering the product in accordance with the order details.
- The Seller shall take necessary measures to ensure the security of transactions and personal data.